Legal & trust centre
Clear rules. Accountable data. Trusted work.
The policies that protect visitors, customers, authorized users, RestoreCheck IQ, and the independence of every organization on the platform.
Tenant independence
Customer project content stays within the authorized organization. Routine platform administration uses minimized operational data.
Human accountability
Extraction, scoring, routing, and forecasts remain reviewable decision support—not unchallengeable automated decisions.
Honest assurance
Published safeguards describe actual design and verified production evidence, never unearned certification claims.
Policy library
Privacy & data
Privacy Policy
How personal information is collected, used, disclosed, protected, retained, and made available to you.
Read policy →CookiesCookie & Local Storage Policy
A transparent inventory of cookies, local storage, service workers, and offline data used by the Services.
Read policy →RetentionData Retention & Deletion Policy
How active records, evidence, offline data, backups, legal holds, and closure requests are managed.
Read policy →DPAData Processing Addendum
Baseline privacy and security terms for Customer Data processed to provide the Services.
Read policy →SubprocessorsSubprocessor Register
The provider categories and optional integrations that may process data when configured for production.
Read policy →Delete an accountAccount & Data Deletion Request
A public route for requesting deletion, including the verification and retention process.
Read policy →Policy library
Platform rules
Terms of Service
The contract rules for accessing and using RestoreCheck IQ’s website, platform, APIs, and mobile experience.
Read policy →Acceptable useAcceptable Use Policy
Rules that keep the platform, organizations, integrations, and data safe.
Read policy →SubscriptionSubscription, Billing & Cancellation Policy
The controlled signup, payment confirmation, activation, renewal, cancellation, and refund process.
Read policy →Mobile EULAMobile Application End-User Licence
Additional terms for the installable PWA and future Apple or Android packages.
Read policy →Policy library
Trust & accountability
Security & Trust Statement
The operational safeguards and accountability boundaries designed into RestoreCheck IQ.
Read policy →AutomationAutomated Processing & Human Review Notice
How extraction, scoring, routing, forecasting, and customer-connected automation are governed.
Read policy →SupportCustomer Support & Service Commitment
How support is requested, classified, accessed, measured, and kept separate from customer work.
Read policy →AccessibilityAccessibility Statement
Our commitment, current target, feedback path, and honest limits.
Read policy →IP & trademarksCopyright, Trademark & Intellectual Property Notice
Ownership and permitted use of the RestoreCheck IQ platform, logo, materials, and customer content.
Read policy →Questions & rights
A policy should make action easier.
Contact the Privacy Officer at privacy@restorecheckiq.ca, report security concerns to security@restorecheckiq.ca, or request product help at support@restorecheckiq.ca.